A significant number of your sales leads will be coming in from a web form on your corporate site. In a typical system, these leads will be routed into a CRM system like salesforce.com or SugarCRM via a webToLead mechanism.
The problem is that most of these leads are routed via demographic information of some other qualifying information provided on the web form.
I have found that the addition of web behavior information can supplement the lead qualification information to enable the sales manager to route leads properly to the correct sales rep — automatically.
Posted under Sales Lead Management
This post was written by admin on October 5, 2008
